Privacy Policy – TrustSkill.ie

Effective Date: 3/06/2025
Last Updated: 23/09/2025

TrustSkill.ie (“we”, “our”, “us”) respects your privacy and is committed to protecting your
personal data. This Privacy Policy explains how we collect, use, store, and protect your
information when you use our platform.

1.Who We Are

TrustSkill.ie is an online platform that connects users with skilled professionals in Ireland. Our registered office is located in Ireland.
Contact only by e-mail
📧 support@trustskill.ie

We are the data controller for the personal data we collect through the platform.

2.What Data We Collect

For All Users:

  • Name
  • Email address
  • IP address
  • Contact preferences
  • Any other information you provide via forms or inquiries

For Professionals:

  • Business name
  • Contact details
  • Service descriptions
  • Licenses or qualifications (if provided)
  • Billing and payment information

3.How We Use Your Data

We use your personal data to:

  • Create and manage your account
  • Match clients with professionals
  • Process membership payments (for professionals)
  • Improve user experience and customer support
  • Send platform-related notifications and marketing (if opted in)
  • Prevent fraud and misuse

4.Legal Basis for Processing

We process your personal data under the following legal bases:

  • Performance of a contract – to deliver the services you signed up for
  • Consent – for marketing communications
  • Legal obligation – for tax or regulatory compliance
  • Legitimate interests – for improving services and fraud prevention

5.Who We Share Your Data With

We may share your data with:

  • Trusted third-party service providers (e.g. hosting, payment processors)
  • Law enforcement or regulatory authorities if required by law

We do not sell your data to third parties.

6.Cookies

Our website uses cookies to improve your browsing experience. You can control cookie
settings through your browser or see our Cookie Policy for more details.

7.Data Retention

We retain personal data only as long as necessary:

  • For active accounts: until you request deletion
  • For legal and tax purposes: up to 6 years

You may request deletion of your data at any time.

8.Your Rights Under GDPR

As an individual in the EU or Ireland, you have the right to:

  • Access the data we hold about you
  • Correct or update your personal data
  • Request deletion of your data (“right to be forgotten”)
  • Object to processing or request restriction
  • Port your data to another service
  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

To exercise your rights, contact us at support@trustskill.ie.

9.Security

We take reasonable measures to protect your data against unauthorized access, misuse, or
loss, including:

  • SSL encryption
  • Secure payment processing
  • Access controls for staff

10.Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be
communicated via email or posted on our website.

11.Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 support@trustskill.ie